Responsible Gaming
Gambling Should Be Entertainment, Not Income
Online pokies and casino games at servantech.co.nz are designed for entertainment purposes only. Gambling should never be viewed as a way to earn money, pay bills, or solve financial problems. The house always has a mathematical edge, and losses are a real possibility. Play only with money you can afford to lose, and treat any winnings as a bonus, not an expectation.
Age Verification & Legal Requirements
You must be 18 years of age or older to gamble in New Zealand. This is a legal requirement under the Gambling Act 2003. If you are under the legal age, you are not permitted to access gambling services on this website. We take age verification seriously and reserve the right to request proof of age at any time.
Warning Signs of Problem Gambling
If you experience any of the following, you may have a gambling problem. Please seek help immediately:
- Chasing losses: Gambling more to try to recover lost money
- Hiding gambling: Keeping your gambling activities secret from family and friends
- Loss of control: Inability to stop or reduce gambling despite wanting to
- Neglecting responsibilities: Missing work, school, or family obligations due to gambling
- Financial strain: Using money intended for bills, rent, or essentials for gambling
- Mood changes: Gambling to escape stress, anxiety, depression, or other emotional problems
- Increasing stakes: Needing to gamble with larger amounts to feel the same excitement
- Lying about gambling: Deceiving others about the amount of time or money spent gambling
- Relationship conflict: Arguments with loved ones about your gambling habits
- Borrowing to gamble: Taking loans or using credit to fund gambling activities
Self-Help Tools & Responsible Gaming Features
We provide tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit in a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose in a session or timeframe
- Reality Checks: Receive regular reminders about how long you've been playing and money spent
- Session Time Limits: Set automatic logout timers to prevent extended gambling sessions
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing gambling services
- Account Suspension: Request a voluntary pause on your account for a set period
To access these tools, log into your account or contact our customer support team.
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, professional help is available:
New Zealand & Pacific Region:
- Problem Gambling Foundation (NZ) - Free helpline and counselling services
Phone: 0800 664 262 | Website: www.pgf.nz - Gamblers Anonymous (NZ) - Support groups and recovery programs
Phone: 0800 GAMBLER (0800 426 253) | Website: www.gamblersanonymous.org.nz
International Resources:
- Gambling Help Online (Australia)
www.gamblinghelponline.org.au - GamCare (United Kingdom)
www.gamcare.org.uk - GamStop (United Kingdom) - National self-exclusion scheme
www.gamstop.co.uk - Responsible Gambling Council (Canada)
www.responsiblegambling.org - National Council on Problem Gambling (United States)
www.ncpgambling.org
Need Help? Take Action Now
If you believe you have a problem with gambling, please reach out for help today. There is no shame in seeking support—many people have successfully recovered from problem gambling with professional assistance. Contact one of the organizations listed above or speak with a trusted friend or family member.
Your wellbeing is our priority. Responsible gaming is not just our commitment—it's essential to creating a safe and enjoyable experience for all players.